Terms

To keep your feet on the ground.

The present conditions of sale are concluded on the one hand by SAS WP Media  whose registered office is located at 17 rue des archers 69002 LYON, and on the other hand, by any natural or legal person wishing to proceed to a purchase via the website of “WP Media” hereinafter referred to as “purchaser”.

Object

The present conditions of sale aim at defining the contractual relations between WP Media and the purchaser and the conditions applicable to any purchase carried out through the merchant WP media website, whether the purchaser is a professional or a consumer.

The acquisition of a good or a service through this website implies unreserved acceptance of the present conditions of sale by the purchaser.
These conditions of sale will prevail on all other General or specific, not expressly approved by WP Media.

WP Media reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force at the date of the order by the purchaser.

Characteristics of the goods and services offered

Products and services offered are those which appear on the website https://wp-rocket.me. Each product is accompanied by a description.

Pricing

Catalog prices are incl. VAT in US dollar.

WP Media reserves the right to modify its prices at any time, on the understanding, however, that the price appearing in the catalog the day of the order will be the only applicable to the purchaser.

Pro license & web hosting company

According to our Terms , you cannot install WP Rocket for your web hosting company under the Pro license. If you would like to bundle WP Rocket with your services, please read the section about our Reseller program.

Reseller program

Our reseller program enables you to purchase Personal licenses at a 20% discount for re-sale to your customers.

This is designed for hosting companies. For example, if you sell a hosting package which includes WP Rocket, this would be a case for re-selling. You purchase the license at a discount and you sell it to your client. The license is ultimately owned by your client.

Apply to become a reseller

Order

The buyer who wishes to acquire a product or a service must:

  • fill in the identification form on which it will give all requested data or give his customer number if it has one;
  • fill in the purchase order online by giving all references to products or services selected;
  • validating his order after it is checked;
  • make the payment under the conditions laid down;

The payment of the order entails acceptance of the present conditions of sale, recognition in having perfect knowledge and renunciation to take advantage of its own conditions of purchase or other conditions.

All the data supplied and recorded confirmation will be worth proof of the transaction. Confirmation will be worth signing and acceptance of transactions.

The seller will communicate by e-mail confirmation of registered order.

Withdrawal

We firmly believe in and stand behind our product 100%. However, we understand that it cannot work perfectly for everyone all of the time. We refund you within 30 days of your original purchase.

A couple of small points:

  • We will process your refund as soon as we’re able to. In some cases we might ask you for the opportunity to resolve the issue for you.
  • Refunds may only be issued within 30 days of the purchase date. After 30 days no refunds can be processed.
  • Refunds do not apply to product upgrades or annual renewals.

To submit a refund request, please contact us here.

Please note that by purchasing the plugin, you agree to the terms of the Refund Policy.

Payment

The price is payable to order.

Payments will be made through the secure system provided by Paypal which uses SSL protocol (Secure Socket Layer) in such a way that the information transmitted is encrypted by a software and that no third party can take note during transit on the network.
Buyer’s account will only be debited during the shipment of the products or the services available and only the amount of goods or services delivered or downloaded.

Responsibility

The seller, in the process of selling online, is only bound by an obligation of means; its responsability shall not be held liable for a damage resulting from the use of the Internet such as data loss, hacking, virus, rupture of the service, or other unintended problems.

Intellectual property

All the elements of the WP Media website are and remain the intellectual and exclusive property of WP Media.
No one is authorized to reproduce, use, repost, or use for any purpose whatsoever, even partially, elements of the website they are software, visual or sound.

Personal data

In accordance with the law on data processing, files and freedoms of January 6, 1978, the identifying informations to purchasers may be subject to automated processing.

WP Media reserves the right to collect informations about the purchasers including using cookies, and, if desired, to transmit to business partners collected informations.

Purchasers can oppose the disclosure of their details by notifying WP Media. Similarly, users have a right to access and rectify data concerning them, in accordance with the law of January 6, 1978.

Archiving – Proof

WP Media will archive the purchase orders and invoices on a reliable and durable support constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.

The computerized records of WP Media will be considered by the parties as proof of communications, orders, payments and transactions between the parties.

Settlement of commercial disputes

The conditions of online sale are subject to French law.