We firmly believe in and stand behind our product 100%. However, we understand that it cannot work perfectly for everyone all of the time. Our team doesn’t offer a trial version of WP Rocket. If the plugin doesn’t meet your expectations, we will refund you within 14 days of your original purchase.
A couple of small points:
- We will process your refund as soon as we’re able to. In some cases we might ask you for the opportunity to resolve the issue for you.
- Refunds may only be issued within 14 days of the purchase date. After 14 days no refunds can be processed.
- Refunds also apply to product upgrades or annual renewals.
- When it comes to RocketCDN, you may request a refund within 24 hours after the subscription. If you cancel after, during the next billing months, you will be charged for the full month in any case.
To submit a refund request, please contact us here.
Please note that by purchasing the plugin, you agree to the terms of the Refund Policy.