{"id":291716,"date":"2014-09-11T16:44:34","date_gmt":"2014-09-11T15:44:34","guid":{"rendered":"https:\/\/wp-rocket.me\/contact-2\/"},"modified":"2025-11-06T14:37:10","modified_gmt":"2025-11-06T13:37:10","slug":"contact","status":"publish","type":"page","link":"https:\/\/wp-rocket.me\/de\/contact\/","title":{"rendered":"Kontakt"},"content":{"rendered":"\n<div class=\"wp-block-group alignwide\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center\">Beliebte Fragen<\/h2>\n\n\n\n<div class=\"wp-block-who-accordion schema-faq-section\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><h3 class=\"schema-faq-question\" itemprop=\"name\">Gibt es eine Testversion?<\/h3><div class=\"schema-faq-answer\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div itemprop=\"text\">\n<p>Wir haben keine Testversion von WP Rocket, aber wir bieten ein 14-t\u00e4giges R\u00fcckgaberecht.&nbsp;<\/p>\n\n\n\n<p><a href=\"https:\/\/wp-rocket.me\/de\/hinweise-zur-ruckerstattung\/\">Dies<\/a>&nbsp;ist unsere vollst\u00e4ndige R\u00fcckerstattungsrichtlinie.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-who-accordion schema-faq-section\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><h3 class=\"schema-faq-question\" itemprop=\"name\">Du suchst einen WP-Rocket-Promo-Code? <\/h3><div class=\"schema-faq-answer\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div itemprop=\"text\">\n<p>Wir wissen, dass du Gutscheine liebst! Abonniere unseren Werbe-Newsletter und verpasse keine Werbeaktion mehr.<br>Du erh\u00e4ltst sofort einen 20%-Gutscheincode!<\/p>\n\n\n\n<p><a href=\"https:\/\/wp-rocket.me\/de\/gutscheine\/\">Hol dir einen Rabatt-Gutscheincode<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-who-accordion schema-faq-section\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><h3 class=\"schema-faq-question\" itemprop=\"name\">Wird meine WP-Rocket Lizenz automatisch verl\u00e4ngert?<\/h3><div class=\"schema-faq-answer\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div itemprop=\"text\">\n<p>Ja, Ihre WP-Rocket Lizenz wird automatisch um ein Jahr verl\u00e4ngert, damit Sie die automatischen Updates und unseren Support nicht verlieren. Sie k\u00f6nnen die automatische Verl\u00e4ngerung deaktivieren indem Sie zu Ihren Kontoeinstellungen zur\u00fcckkehren.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-who-accordion schema-faq-section\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><h3 class=\"schema-faq-question\" itemprop=\"name\">Gibt es lebenslange Lizenzen?<\/h3><div class=\"schema-faq-answer\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div itemprop=\"text\">\n<p>Nein, wir haben keine lebenslangen Lizenzen. All unsere Lizenzen gelten f\u00fcr 12 Monate.<\/p>\n\n\n\n<p>Unsere Multi-Lizenz bezieht sich auf die Anzahl Websites, auf denen WP Rocket benutzt werden kann, aber auch sie muss j\u00e4hrlich verl\u00e4ngert werden, um weiterhin Zugang zum technischen Support zu haben und Plugin-Aktualisierungen zu erhalten.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-who-accordion schema-faq-section\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><h3 class=\"schema-faq-question\" itemprop=\"name\">Kann ich meine Lizenz hochstufen?<\/h3><div class=\"schema-faq-answer\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div itemprop=\"text\">\n<p>Ja, du kannst ein Upgrade deiner Lizenz durchf\u00fchren, falls du WP Rocket auf mehreren Websites benutzen willst. Du musst in diesem Fall nur die Preisdifferenz zwischen den beiden Tarifen bezahlen.&nbsp;<\/p>\n\n\n\n<p>Bitte bedenke, dass ein Upgrade die Anzahl Websites erh\u00f6ht, auf denen du das Plugin benutzen kannst, aber das Ablaufdatum nicht davon betroffen ist.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-gray-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center\">Hast du eine Frage?<br>Sende uns eine Nachricht!<\/h2>\n\n\n<script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof 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gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gform_legacy_markup_wrapper gform-theme--no-framework' data-form-theme='legacy' data-form-index='0' id='gform_wrapper_2' style='display:none'><div id='gf_2' class='gform_anchor' tabindex='-1'><\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_2' id='gform_2'  action='\/de\/wp-json\/wp\/v2\/pages\/291716#gf_2' data-formid='2' novalidate>\n                        <div class='gform-body gform_body'><ul id='gform_fields_2' class='gform_fields top_label form_sublabel_below description_below validation_below'><li id=\"field_2_17\" class=\"gfield gfield--type-select field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_2_17\" ><label class='gfield_label gform-field-label' for='input_2_17'>W\u00e4hle ein Thema<\/label><div class='ginput_container ginput_container_select'><select name='input_17' id='input_2_17' class='large gfield_select'     aria-invalid=\"false\" ><option value='' >Frage vor dem Kauf<\/option><option value='billing_account' >Abrechnung\/Konto<\/option><option value='Compatibilities' >Kompatibilit\u00e4ten<\/option><option value='Feature Request' >Funktionswunsch<\/option><option value='' >Partnerschaft\/Partnerprogramm<\/option><option value='Refund' >R\u00fcckerstattung<\/option><option value='' >Technischer Support<\/option><option value='custom_licenses' ><\/option><option value='' >Andere<\/option><\/select><\/div><\/li><li id=\"field_2_20\" class=\"gfield gfield--type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_2_20\" ><div>\n\t\t\t\t\t\t\t<h3>Technical issues?<\/h3>\n\t\t\t\t\t\t\t<p class=\"has-normal-font-size\" >Our friendly and experienced Rocketeers are ready to assist you!\nIf you are already a customer with an active license, the quickest way to get help is to send us a support ticket.\n<\/p>\n\t\t\t\t\t\t\t<div class=\"wp-block-button is-style-underline\">\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wp-rocket.me\/support\/\" target=\"_blank\" rel=\"noopener\" class=\"wp-block-button__link\" >Get Technical Support for WP Rocket<\/a>\n\t\t\t\t\t\t\t<\/div><\/li><li id=\"field_2_24\" class=\"gfield gfield--type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_2_24\" ><div>\n\t\t\t\t\t\t\t<h3>14 Days Money Back Guarantee<\/h3>\n\t\t\t\t\t\t\t<p class=\"has-normal-font-size\">If the plugin doesn\u2019t meet your expectations, we will refund you within 14 days of your original purchase. You can ask for a refund by simply clicking the &#8222;Get Refunded&#8220; link in the billing section of your account. \n<\/p>\n<p class=\"has-normal-font-size\">Please watch our video to know how to get refunded by yourself:<\/p>\n<script src=\"https:\/\/fast.wistia.com\/embed\/medias\/ekwd47b8ox.jsonp\" async><\/script><script src=\"https:\/\/fast.wistia.com\/assets\/external\/E-v1.js\" async><\/script><div class=\"wistia_responsive_padding\" style=\"padding:56.25% 0 0 0;position:relative;\"><div class=\"wistia_responsive_wrapper\" style=\"height:100%;left:0;position:absolute;top:0;width:100%;\"><div class=\"wistia_embed wistia_async_ekwd47b8ox videoFoam=true\" style=\"height:100%;position:relative;width:100%\"><div class=\"wistia_swatch\" style=\"height:100%;left:0;opacity:0;overflow:hidden;position:absolute;top:0;transition:opacity 200ms;width:100%;\"><img decoding=\"async\" src=\"https:\/\/fast.wistia.com\/embed\/medias\/ekwd47b8ox\/swatch\" style=\"filter:blur(5px);height:100%;object-fit:contain;width:100%;\" alt=\"\" aria-hidden=\"true\" onload=\"this.parentNode.style.opacity=1;\" \/><\/div><\/div><\/div><\/div>\n\t\t\t\t\t\t\t<\/li><li id=\"field_2_21\" class=\"gfield gfield--type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_2_21\" ><div>\n\n\t\t\t\t\t\t\t<p class=\"has-normal-font-size\" >Let us know how we can improve!\n<\/p>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div><\/li><li id=\"field_2_22\" class=\"gfield gfield--type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_2_22\" ><div>\nWP Rocket is compatible with the most popular themes and plugins. \nIn addition, WP Rocket is compatible with 99% of hosts.\n<p><a href=\"https:\/\/docs.wp-rocket.me\/article\/670-hosting-compatibility\" target=\"_blank\" rel=\"noopener\" >Explore hosting compatibilities<\/a><\/p>\n\t\t\t\t\t<div class=\"wp-block-spacer\" style=\"height: 20px;\"><\/div>\n\n\t\t\t\t\t\t\t<\/div><\/li><li id=\"field_2_23\" class=\"gfield gfield--type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_2_23\" ><div>\nInterested in making money with WP Rocket? \nEarn a 20% commission for every sale you refer by recommending the most powerful caching plugin.<br>\n<p><a href=\"https:\/\/wp-rocket.me\/wp-rocket-affiliate-program\/\" target=\"_blank\" rel=\"noopener\" >Join Our Affiliate Program<\/a><\/p>\n\t\t\t\t\t<div class=\"wp-block-spacer\" style=\"height: 20px;\"><\/div>\n\n\t\t\t\t\t\t\t<\/div><\/li><li id=\"field_2_7\" class=\"gfield gfield--type-text gfield-first-name gfield-col gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_2_7\" ><label class='gfield_label gform-field-label' for='input_2_7'>Vorname<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_7' id='input_2_7' type='text' value='' class='medium'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_2_8\" class=\"gfield gfield--type-text gfield-last-name gfield-col gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_2_8\" ><label class='gfield_label gform-field-label' for='input_2_8'>Nachname<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_8' id='input_2_8' type='text' value='' class='medium'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_2_4\" class=\"gfield gfield--type-email clearfix gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_2_4\" ><label class='gfield_label gform-field-label' for='input_2_4'>E-Mail-Adresse<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_4' id='input_2_4' type='email' value='' class='medium'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/li><li id=\"field_2_2\" class=\"gfield gfield--type-text clearfix gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_2_2\" ><label class='gfield_label gform-field-label' for='input_2_2'>Zusammenfassung<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_2' id='input_2_2' type='text' value='' class='medium'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_2_15\" class=\"gfield gfield--type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_2_15\" ><div class='ginput_container ginput_container_text'><input name='input_15' id='input_2_15' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/li><li id=\"field_2_16\" class=\"gfield gfield--type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_2_16\" ><div class='ginput_container ginput_container_text'><input name='input_16' id='input_2_16' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/li><li id=\"field_2_10\" class=\"gfield gfield--type-textarea gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_2_10\" ><label class='gfield_label gform-field-label' for='input_2_10'>Message<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_10' id='input_2_10' class='textarea large'     aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/li><li id=\"field_2_13\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield-gdpr-confirmation gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_2_13\" ><label class='gfield_label gform-field-label screen-reader-text gfield_label_before_complex' ><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_checkbox'><ul class='gfield_checkbox' id='input_2_13'><li class='gchoice gchoice_2_13_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_13.1' type='checkbox'  value='GDPR Validated'  id='choice_2_13_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_2_13_1' id='label_2_13_1' class='gform-field-label gform-field-label--type-inline'>Mit dem Absenden dieses Formulars stimme ich zu, dass die eingegebenen Informationen als Teil der Kontaktanfrage verwendet werden. <span class=\"gfield_required\">*<\/span><p>Um mehr dar\u00fcber zu erfahren, wie wir deine Daten verwenden, lies unsere <a href=\"https:\/\/wp-rocket.me\/privacy-policy\/\" class=\"ajax-modal\">Datenschutzrichtlinie<\/a>.<\/p><\/label>\n\t\t\t\t\t\t\t<\/li><\/ul><\/div><\/li><li id=\"field_2_18\" class=\"gfield gfield--type-captcha field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_2_18\" ><label class='gfield_label gform-field-label screen-reader-text' for='input_2_18'><\/label><div id='input_2_18' class='ginput_container ginput_recaptcha' data-sitekey='6LdRzXoaAAAAAPEx6loSeaeCbSIZI2_-t_5B16K1'  data-theme='light' data-tabindex='0'  data-badge=''><\/div><\/li><\/ul><\/div>\n        <div class='gform-footer gform_footer top_label'> <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" 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id='gform_ajax_frame_2' title='Dieser iframe enth\u00e4lt die erforderliche Logik um Gravity Forms Formulare mit AJAX zu handhaben.'><\/iframe>\n\t\t                <script>\ngform.initializeOnLoaded( function() {gformInitSpinner( 2, 'https:\/\/wp-rocket.me\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery('#gform_ajax_frame_2').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_2');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_2').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){form_content.find('form').css('opacity', 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